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Guiyang Shifuzi Technology Co., Ltd.
91520102MAEEFQ0403
25th Floor, Fangzhou Building, No. 335 Shenqi Road, Xinhua Road Street, Nanming District, Guiyang City, Guizhou Province, China
Quick answers about orders, delivery, returns, and our skincare and fragrance collections.
Contact Customer Care →Choose a topic below to read our detailed guides. If you still need assistance, our support team is ready to help you within 1–2 business days.
You will receive an order confirmation email immediately after successful checkout. Please check your spam or junk folder if you do not see it in your inbox.
Please contact us as soon as possible. Modifications or cancellations may not be possible once the order has entered fulfillment or dispatch.
All available and secure payment methods are displayed directly at checkout.
Most orders are processed and prepared for shipment within 1–3 business days.
We will email your tracking details and carrier information as soon as your order has been dispatched.
Local customs duties or import fees may apply depending on your destination country's regulations.
Eligible unused items in their original packaging may be returned within 30 days of delivery. Please contact us first for instructions.
Email us your order number along with clear photos of the damaged items and the external packaging for prompt assistance.
Approved refunds are processed back to your original payment method following inspection of the returned items.
Check the ingredient highlights, skin type suitability, and usage instructions provided on each product page.
Keep your skincare and fragrances in a cool, dry place away from direct sunlight to preserve their efficacy and quality.
Always review ingredient lists for potential personal sensitivities and perform a patch test before regular use.
We specialize in thoughtfully curated categories designed for modern self-care and feminine grace.
Nourishing formulas and beauty essentials designed to enhance your natural radiance and skin health.
Captivating scents and delicate perfumes crafted to evoke memories and express your unique personality.
Thoughtfully designed wellness essentials tailored to support your comfort and daily self-care routine.
Ambient and lifestyle elements to create a peaceful, luxurious sanctuary in your own space.
